Where work becomes action.
Where work becomes action.
Our Products
Our Products
Four products designed to connect to your stack and move work end to end across teams.
Four products designed to connect to your stack and move work end to end across teams.
Neod Echo
What it is
Voice agents for high volume work.
What teams use it for
Customer support, contact centers, front desk operations, scheduling, collections, internal hotlines.
Core capabilities
Inbound and outbound automation
Agent assist during live calls
Multilingual handlig
Call summaries and next steps
Warm handoffs to humans with context
Neod Echo
What it is
Voice agents for high volume work.
What teams use it for
Customer support, contact centers, front desk operations, scheduling, collections, internal hotlines.
Core capabilities
Inbound and outbound automation
Agent assist during live calls
Multilingual handlig
Call summaries and next steps
Warm handoffs to humans with context
Neod Bridge
What it is
Bridge provides chat based agents across web, WhatsApp, and other channels with a shared memory of the case and clear escalation paths.
What teams use it for
Customer self service, internal service desks, HR requests, finance shared services, patient access.
Core capabilities
Channel coverage and unified conversations
Escalation paths for exceptions
Consistent context across sessions and handoffs
Unified knowledge for accurate answers
Neod Bridge
What it is
Bridge provides chat based agents across web, WhatsApp, and other channels with a shared memory of the case and clear escalation paths.
What teams use it for
Customer self service, internal service desks, HR requests, finance shared services, patient access.
Core capabilities
Channel coverage and unified conversations
Escalation paths for exceptions
Consistent context across sessions and handoffs
Unified knowledge for accurate answers
Neod Forge
What it is
Forge converts intent into actions across the systems where work happens. Tickets, emails, orders, updates, approvals.
What teams use it for
Back office automation, shared services, operations coordination, document heavy workflows, order to resolution.
Core capabilities
Action execution across tools and APIs
Approvals and routing logic
Exception handling and retries
Multi step workflow orchestration
Neod Forge
What it is
Forge converts intent into actions across the systems where work happens. Tickets, emails, orders, updates, approvals.
What teams use it for
Back office automation, shared services, operations coordination, document heavy workflows, order to resolution.
Core capabilities
Action execution across tools and APIs
Approvals and routing logic
Exception handling and retries
Multi step workflow orchestration
Neod Signal
What it is
Signal gives you monitoring, quality controls, analytics, KPIs, and ROI visibility across what is live.
What teams use it for
Ops leaders, contact center leads, product owners, continuous improvement teams.
Core capabilities
Monitoring and alerting on performance
Analytics across workflows and channels
KPIs by team, workflow, and time
Neod Signal
What it is
Signal gives you monitoring, quality controls, analytics, KPIs, and ROI visibility across what is live.
What teams use it for
Ops leaders, contact center leads, product owners, continuous improvement teams.
Core capabilities
Monitoring and alerting on performance
Analytics across workflows and channels
KPIs by team, workflow, and time
FAQ
Frequently asked questions
What is Neod?
Neod builds and deploys AI systems that help teams execute work across complex processes. We connect to the tools your business already runs on, then deliver deployments that keep improving once they are live.
What can Neod automate first?
How does Neod integrate with our systems?
What kind of solutions do you offer?
How do you handle privacy and risk?
What is Neod?
Neod builds and deploys AI systems that help teams execute work across complex processes. We connect to the tools your business already runs on, then deliver deployments that keep improving once they are live.